How Far?

874 miles is the figure you will most likely get when you ask the question, how far is it from the top of the UK to the bottom of the UK?

 

It’s only a little bit more than how far apart out our most northerly Council’s Aberdeenshire and Moray are from our newest customer Torbay Council!

 

Torbay are another authority who are joining the ESB family to utilise our HWRC booking system.

 

Our HWRC booking system is already proving its worth everywhere it goes because it’s good at its job. It’s saving money, time and getting plenty of positive feedback, not only from officers and members, but also from the residents themselves.

 

The system allows for little to no administration in order to manage your bookings and it will provide you with information and data to help you shape your service that you have simply not had access to in the past.

 

It was borne from a need to socially distance at HWRC sites, but a little over a month from our first customers going live, our customers are already seeing how it can benefit them as a permanent fixture to the way they run their service.

 

Need to know where to more effectively allocate your resources? Look at the usage and booking data. We are already seeing strong trends in the data after so little time that services are already using it to make positive changes to the way they operate making them more efficient and effective while also keeping residents happy.

 

Need to close a site down at short notice and let everyone know? Let the system do it, previously you would face a deluge of complaints at shutting a site down at short to no notice with people turning up on the day and complaining. But with our system you can, at the touch of a button, email everyone with a booking to let them know its closed, let them rebook a new slot and close the bookings off for the site all without needing a communications strategy to manage the fall-out.

 

Need to make sure people are not abusing the sites? Getting rid of waste is an expensive business so making sure the people that are coming to the site are meant to be there and are depositing waste they should be is an important task that is made manageable by having a system do the heavy lifting. Reducing just a small fraction of waste that shouldn’t be entering your site will pay for the system for a whole year.

 

If you work at a local authority and think you could use our system get in touch, equally if you’re a resident who, like me, hates queueing at the tip instead of driving straight in then feel free to tell your council to call us and we will make your visit easier for next time!

 

I’ll leave you with a throwaway comment I heard the other day that is fast becoming a fact, “A tip booking system is for life and not just for Covid.”

Other news stories

ESB 20.10 Released
ESB 20.10 Released

Pentagull is pleased to announce the immediate availability of version 20.10 of the ESB platform. The focus of the 20.10 release is on stability and fixes, however we’ve still found time to add some great new features.

G-Cloud 12 has officially launched!
G-Cloud 12 has officially launched!

It’s that time of year again (it’s a lot later this year due to covid) where the digital marketplace throws open its virtual doors, sets out its virtual market stalls and welcomes eager shoppers in to look at the software available (all social distanced of course).

Half a million!!
Half a million!!

Half a million is the number of tip bookings we have processed since June this year!

Since January 1st we have processed 588 change requests… for free.
Since January 1st we have processed 588 change requests… for free.

2 such change requests came from the registrars service at Blackpool Council. Covid 19 has brought with it an incredible need to be flexible in the face of something so inflexible.

Looking for a good cause?
Looking for a good cause?

When Covid-19 hit we were, as a world at best unprepared for what was to come. But people stood up all around us to make a difference.