How Far?

874 miles is the figure you will most likely get when you ask the question, how far is it from the top of the UK to the bottom of the UK?

 

It’s only a little bit more than how far apart out our most northerly Council’s Aberdeenshire and Moray are from our newest customer Torbay Council!

 

Torbay are another authority who are joining the ESB family to utilise our HWRC booking system.

 

Our HWRC booking system is already proving its worth everywhere it goes because it’s good at its job. It’s saving money, time and getting plenty of positive feedback, not only from officers and members, but also from the residents themselves.

 

The system allows for little to no administration in order to manage your bookings and it will provide you with information and data to help you shape your service that you have simply not had access to in the past.

 

It was borne from a need to socially distance at HWRC sites, but a little over a month from our first customers going live, our customers are already seeing how it can benefit them as a permanent fixture to the way they run their service.

 

Need to know where to more effectively allocate your resources? Look at the usage and booking data. We are already seeing strong trends in the data after so little time that services are already using it to make positive changes to the way they operate making them more efficient and effective while also keeping residents happy.

 

Need to close a site down at short notice and let everyone know? Let the system do it, previously you would face a deluge of complaints at shutting a site down at short to no notice with people turning up on the day and complaining. But with our system you can, at the touch of a button, email everyone with a booking to let them know its closed, let them rebook a new slot and close the bookings off for the site all without needing a communications strategy to manage the fall-out.

 

Need to make sure people are not abusing the sites? Getting rid of waste is an expensive business so making sure the people that are coming to the site are meant to be there and are depositing waste they should be is an important task that is made manageable by having a system do the heavy lifting. Reducing just a small fraction of waste that shouldn’t be entering your site will pay for the system for a whole year.

 

If you work at a local authority and think you could use our system get in touch, equally if you’re a resident who, like me, hates queueing at the tip instead of driving straight in then feel free to tell your council to call us and we will make your visit easier for next time!

 

I’ll leave you with a throwaway comment I heard the other day that is fast becoming a fact, “A tip booking system is for life and not just for Covid.”

Other news stories

Yet another local authority benefitting from our HWRC booking system
Yet another local authority benefitting from our HWRC booking system

Bristol City Council are our latest customer to go live with our HWRC booking system. The integration of the system will provide effective traffic management and queue reductions at their existing Waste Reuse and Recycling Centres Avonmouth and Days Road. In addition to this, the system will also help manage congestion for the opening of the new site Hartcliffe Way, opening its doors on 21st June, by ensuring every visitor has their own allocated time slot.

ESB 22.04 Released
ESB 22.04 Released

Pentagull is pleased to announce the release of version 22.04 of the ESB platform. This release continues the recent trend of incremental improvements to reliability and usability as well as providing some feature enhancements.

Pentagull welcomes another two customers!
Pentagull welcomes another two customers!

Pentagull are thrilled to announce that South London Waste Partnership’s (SLWP) HWRC booking system and Hertfordshire County council’s commercial waste booking system have both gone live and are already receiving a high volume of bookings.

Providing our support for Ukraine
Providing our support for Ukraine

We are horrified by what’s going on in Ukraine, as I'm sure you are. Particularly cutting are the scenes showing young children and families fleeing a war zone or worse. At least 3 million people have fled their homes to escape conflict in Ukraine. Leaving behind jobs, belongings and loved ones, they now face an uncertain future. This morning we made a donation to the Disasters Emergency Committee.

Things are all go at Pentagull at the moment!
Things are all go at Pentagull at the moment!

Here at Pentagull we are finishing the financial year off with a flurry of activity. South Lanarkshire Council are our latest customer to go live with our HWRC Booking System, meaning they are now seamlessly taking bookings for Carluke Recycling Centre.

Password Advice
Password Advice

We suggest to both our employees and customers that employing a strong password, with a mix of capitalised letters, numbers and special characters is the most effective way of reducing the chance of being compromised by unauthorised access. However, we don’t force regular password changes for several reasons.