Privacy Policy

Last updated: December 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure
of Your information when You use the Service and tells You about Your privacy rights and how
the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree
to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether they
appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our
  Service.
• Affiliate means an entity that controls, is controlled by or is under common control with
  a party, where "control" means ownership of 50% or more of the shares, equity interest
  or other securities entitled to vote for election of directors or other managing authority.
• Application refers to My App, the software program provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement)
  refers to Pentagull Ltd, Unit 3 Technology Management Centre, Faraday Way, Blackpool,
  FY2 0JW.
• Country refers to: United Kingdom
• Device means any device that can access the Service such as a computer, a phone or a
  digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf
  of the Company. It refers to third-party companies or individuals employed by the
  Company to facilitate the Service, to provide the Service on behalf of the Company, to
  perform services related to the Service or to assist the Company in analysing how the
  Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the
  Service or from the Service infrastructure itself (for example, the duration of a page
  visit).
• You means the individual accessing or using the Service, or the company, or other legal
  entity on behalf of which such individual is accessing or using the Service, as
  applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, we do not ask you to provide any personal information. The accounts
used to access devices are generic but it may be possible to identify individuals though these
generic accounts. Personally identifiable information may include, but is not limited to:

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP
address), browser type, browser version, the pages of our Service that You visit, the time and
date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic
data.

When You access the Service by or through a mobile device, We may collect certain information
automatically, including, but not limited to, the type of mobile device You use, Your mobile
device unique ID, the IP address of Your mobile device, Your mobile operating system, the type
of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect,
with Your prior permission:

• Information regarding your location
• Pictures and other information from your Device's camera and photo library

We use this information to provide features of Our Service, to improve and customize Our
Service. The information may be uploaded to the Company's servers and/or a Service Provider's
server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• For the performance of a contract: the development, compliance and undertaking of
  the purchase contract for the products, items or services You have purchased or of any
  other contract with Us through the Service.
• For other purposes: We may use Your information for other purposes, such as data
  analysis, identifying usage trends, determining the effectiveness of our promotional
  campaigns and to evaluate and improve our Service, products, services, marketing and
  your experience.

We may share Your personal information in the following situations:

• With Your Organisation: We may share the information we collect with your
  organisation as part of day to day work processing

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set
out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to
comply with our legal obligations (for example, if we are required to retain your data to comply
with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally
retained for a shorter period of time, except when this data is used to strengthen the security or
to improve the functionality of Our Service, or We are legally obligated to retain this data for
longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices
withing the UK.

Your consent to this Privacy Policy followed by Your submission of such information represents
Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated
securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will
take place to an organization or a country unless there are adequate controls in place including
the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have
collected about You.

Our Service may give You the ability to delete certain information about You from within the
Service.

Please note, however, that We may need to retain certain information when we have a legal
obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be
transferred. We will provide notice before Your Personal Data is transferred and becomes
subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if
required to do so by law or in response to valid requests by public authorities (e.g. a court or a
government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is
necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure. While We strive
to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its
absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect
personally identifiable information from anyone under the age of 18

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a
third party link, You will be directed to that third party's site. We strongly advise You to review the
Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or
practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by
posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change
becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this
Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: privacy@pentagull.co.uk