Product Description

ESB Green Waste Subscriptions system is a cloud software service that meets all the requirements for the management of green waste subscriptions. Strong emphasis on customer self-service, the system streamlines the renewal/enrolment process to keep staff involvement to a minimum at point of application. Additionally, we provide various integrations to back-office waste services systems if required.

The system comes with the following core capabilities:
• Complete managed service via the Cloud with full mobile capability
• Designed and developed from Local Government and public services
• Created for frontline public services to reduce costs and improve service
• Rapid business deployment method that is flexible and iterative
• Sustainable, flexible and future-proof

Features:
• Case management functionality
• Automated customisable workflow through the organisation
• Data management module for GDPR compliance
• Provides a single integrated view of subscriptions
• Integration to back office waste systems
• Comprehensive reporting and analysis of interactions
• Self-service application process

Benefits:
• Provides a single point of management for green waste subscriptions
• Ensures relevant information is easily available at all times
• Secure data model
• Ensures business processes are followed and services managed effectively
• Facilitates consistency
• Provides automation of manual and time-consuming processes
• Can be tailored to your organisation
• Extremely flexible and sustainable
• Powerful reporting tools
• Enables mobile and agile working

ESB Green Waste Subscriptions system is built on the ESB service delivery platform, which utilises the latest in cloud computing technology. The platform is robust and flexible and hosted across multiple secure UK data centres for maximum resilience. ESB enables the deployment of new and templated applications in a rapid yet simple way supporting agile software methods and principles.

 

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