ESB HWRC Bookings

Cloud software service that allows your organisation to effectively manage access to your HWRC sites

ESB Blue Badges

Blue badge case management with automated DFT link

ESB Anti Social Behaviour

Manage all your complaints, reports, investigation activities, enforcement, prosecution and risk assessments in one place.

SERVICES AND SOLUTIONS DESIGNED TO DELIVER PERFORMANCE IMPROVEMENT AND REDUCE COST

We provide a range of ICT services and business solutions through our unique and powerful ESB platform. We're open and easy to do business with and our core value is to go beyond our customers' expectations. We came from local government so we know what makes it tick.

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Case Studies

Radically reduce our customers' operating costs through practical solutions which fulfil critical business requirements.

Products

Our products are constructed upon our platform, ESB, which can rapidly produce business applications through the definition of appropriate rules and parameters.

Services

Reducing and managing risk, maximising success, enhancing and delivering quality, all within budget.

what we do

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ESB Meeting Rooms

ESB Meeting Rooms

ESB Meeting Rooms is a cloud software service that effectively provides the capability to manage room bookings and related resources.

ESB Anti-Social Behaviour

ESB Anti-Social Behaviour

ESB Anti-Social Behaviour is a cloud software service that readily and effectively meets all of your needs for the handling of ASB complaints, reports, investigation activities, enforcement, prosecution and risk assessments.

ESB Gifts and Interests Register

ESB Gifts and Interests Register

The gifts and interests register has been designed to enable the easy logging and reporting of gifts and hospitality received by employees and also personal interest’s employees may have in relation to their post.

ESB Education Penalty Notices

ESB Education Penalty Notices

The ESB Education Penalty Notice system is a small and discrete system built on our ESB platform that manages the issuing and payment of PCN’s relating to school absences.

ESB Online Forms

ESB Online Forms

Pentagull’s ESB Self-Service Portal solution is a cloud software service for the delivery of online digital transactions through the use of modern, responsive and highly configurable online forms.

ESB Blue Badges

ESB Blue Badges

ESB Blue Badges is a cloud software service that readily and effectively meets all of your citizens needs for managing the Blue Badge application process, featuring integration to the DfT online portal

View our complete portfolio of services designed to alleviate your problems

The task of providing quality services to satisfy the shifting needs of any business is indeed a challenging one. Our range of skills, together with our track record and commitment, demonstrate a mix of competencies which is unique in this field..

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Case Studies

Selection of our latest case studies

Services

View our complete portfolio of services.

Support

Got a problem? Get in touch.

Training

Extensive training courses on how to use ESB.

News and Events

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Pentagull becomes an accredited Real Living Wage employer
Pentagull becomes an accredited Real Living Wage employer

We are pleased to announce that Pentagull has become a real living wage employer, accredited by the Living Wage Foundation. Our Living Wage commitment will see everyone working at Pentagull receive a minimum hourly wage of £9.50. This rate is significantly higher than the government minimum for over 25s, which currently stands at £8.72 per hour. This move will help solidify our long-term investment in our people.

Pentagull's migration to Redis for high availability session state
Pentagull's migration to Redis for high availability session state

Session state is an integral part of the ESB platform - we use it to keep track of logged in users, transactions that are in progress and a whole host of other bits and pieces that don't make sense to send to the client or store in the database. Because of this, the infrastructure that provides our session state needs to be highly available and resilient to both planned and unplanned events.

A nice and exciting start to February!
A nice and exciting start to February!

Today has marked the day that our HWRC booking system took another step on the way to becoming sentient after our ANPR barrier integration went live at one of Moray Councils HWRC sites.

ESB 21.01 Released
ESB 21.01 Released

Pentagull is pleased to start the year with the release of version 21.01 of the ESB platform. There are performance improvements, continued technology updates and new enhancements.

Pentagull’s Tip Booking System passes 1 million bookings
Pentagull’s Tip Booking System passes 1 million bookings

As the year draws to a close our Tip Booking System has now passed the 1 million booking milestone and continues to handle thousands of bookings every day.

ESB 20.10 Released
ESB 20.10 Released

Pentagull is pleased to announce the immediate availability of version 20.10 of the ESB platform. The focus of the 20.10 release is on stability and fixes, however we’ve still found time to add some great new features.

See our examples of how we've helped other businesses with their needs

See our extensive range of case studies detailing how we helped various organisation solve real business problems through the combined use of our talented pool of individuals and our unique and powerful ESB platform.

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