Pentagull is pleased to announce the release of version 21.07 of the ESB platform. This release includes some great new features in addition to the usual incremental improvements.

What's new for End-Users?

You can now utilise full two-way secure messaging to communicate with your customers via the Self-Service portal and the customer My Account feature. Although we have supported secure notification messages for some time these have traditionally been one-way, i.e. to notify the customer. This release extends this existing functionality to offer full two-way conversations between customers and back office staff.

What's new for System Configurators?

We’ve made a number of minor improvements throughout the System Configuration module, including adding various open document formats to the quick access list of media types, adding the SetTabFocus function to basic business rules and adding new reference information to the Presentation Template editor. Its also now possible to specify a retention period for each e-mail template, allowing messages to be automatically deleted after a specified number of days.

What's new for Developers?

We’ve introduced the ability for developers to write their own logging components, intercepting core log output and processing it in a way that best suits their own particular environments. We’ve also enhanced the core API with better support for using tags to access fields rather than their internal identifiers. Tags are user defined and can be common across several installations.

Further Reading

A complete set of changes can be found in the Technical Release Notes available via the ESB Agile Discussion Forum. If you are a Pentagull customer, you will receive this release in accordance with your agreed release schedule.  Should you have any questions about this release, please contact your account manager, or reach out to us at hello@pentagull.co.uk.