ESB 20.07 Released

Pentagull is pleased to announce the immediate availability of version 20.07 of the ESB platform.

This release includes a number of major new features as well as the usual collection of smaller changes and bug fixes.

What's new for End-Users

We’ve reworked the Export option on the search results page so that the system-generated fields are in a far more logical order, and we’ve removed some of the system fields that don’t make sense to end users such as some of our internal ID fields. If you are one of the very few users who depends on the internal ID fields like stage ID, role ID and user ID, you should consider using the Reporting module instead as this is far better suited to more complex data exports.

What's new for System Configurators

We are continuing our migration from web forms to MVC, and this release includes new MVC versions of the Form Fields editor, the Mail Merge templates dialog and the Reporting dialog.

The Self-Service portal now supports multi-lingual forms, so if you’re a customer who needs to provide your forms in more than one language you can now achieve this natively within the ESB platform. This support extends to customer communications such as email and text messages so you can construct an entire customer journey in the customer’s preferred language.

We’ve added native support for the Gov Notify SMS service – a service provided by central government for sending SMS messages at extremely competitive rates for all public sector bodies. We know that some customers are already using Notify through the use of additional modules, and these integrations will continue to work, however the new native support makes it far easier to implement new processes that leverage the power of the Notify service with minimal configuration and no code needed.