Christmas Opening Times

Our offices will close at 5PM on Friday 21st December and we will re-open on Wednesday 2nd January 2019.

Our Technical Support service will continue to operate as usual over the Christmas and New Year period in line with our service level agreements. We have no scheduled maintenance planned on any of our infrastructure during this period so you should not expect any disruption. If you do encounter any technical issues please use the usual support channels to get in touch with us.

We would like to take this opportunity to wish everyone a merry Christmas and a happy new year on behalf of all the Pentagull team.

Other news stories

Pentagull becomes an accredited Real Living Wage employer
Pentagull becomes an accredited Real Living Wage employer

We are pleased to announce that Pentagull has become a real living wage employer, accredited by the Living Wage Foundation. Our Living Wage commitment will see everyone working at Pentagull receive a minimum hourly wage of £9.50. This rate is significantly higher than the government minimum for over 25s, which currently stands at £8.72 per hour. This move will help solidify our long-term investment in our people.

Pentagull's migration to Redis for high availability session state
Pentagull's migration to Redis for high availability session state

Session state is an integral part of the ESB platform - we use it to keep track of logged in users, transactions that are in progress and a whole host of other bits and pieces that don't make sense to send to the client or store in the database. Because of this, the infrastructure that provides our session state needs to be highly available and resilient to both planned and unplanned events.

A nice and exciting start to February!
A nice and exciting start to February!

Today has marked the day that our HWRC booking system took another step on the way to becoming sentient after our ANPR barrier integration went live at one of Moray Councils HWRC sites.

ESB 21.01 Released
ESB 21.01 Released

Pentagull is pleased to start the year with the release of version 21.01 of the ESB platform. There are performance improvements, continued technology updates and new enhancements.

Pentagull’s Tip Booking System passes 1 million bookings
Pentagull’s Tip Booking System passes 1 million bookings

As the year draws to a close our Tip Booking System has now passed the 1 million booking milestone and continues to handle thousands of bookings every day.

ESB 20.10 Released
ESB 20.10 Released

Pentagull is pleased to announce the immediate availability of version 20.10 of the ESB platform. The focus of the 20.10 release is on stability and fixes, however we’ve still found time to add some great new features.