Christmas Opening Times

Our offices will close at 5PM on Friday 21st December and we will re-open on Wednesday 2nd January 2019.

Our Technical Support service will continue to operate as usual over the Christmas and New Year period in line with our service level agreements. We have no scheduled maintenance planned on any of our infrastructure during this period so you should not expect any disruption. If you do encounter any technical issues please use the usual support channels to get in touch with us.

We would like to take this opportunity to wish everyone a merry Christmas and a happy new year on behalf of all the Pentagull team.

Other news stories

South London Community Reuse Go Live
Helping South London Waste Partnership Give Back to the Community

We're pleased to announce the successful go-live of our new Community Reuse Ordering System for the South London Waste Partnership (SLWP), providing residents with an easier way to access quality household items while simultaneously reducing waste.

Solihull Go Live New
Solihull Metropolitan Borough Council Go-Live with our HWRC Booking & Permit system!

We are delighted to announce another go-live! Solihull Metropolitan Borough Council have recently launched our HWRC Booking and Permit System, marking a significant milestone in streamlining site access and enhancing operational efficiency.

Waste Fridge
When waste rules change, Pentagulls flexible HWRC booking systems make the difference.

The current shortage of specialist treatment capacity for fridges and freezers is creating a difficult situation for councils across the UK. With processing capacity severely constrained, some councils have had to suspend collections, limit the number of cooling appliances residents can bring to HWRCs, or stop accepting them altogether. For residents, the message is simple: the rules have changed. For councils, however, changing the rules is only the beginning. They also need an effective way to communicate those changes to residents and manage what happens when people arrive at an HWRC

Gcloud
Pentagull Awarded a Place on G-Cloud 15

Pentagull is delighted to announce that we have successfully secured a place on the G-Cloud 15 framework.

Nscswarning
Strengthening our cyber resilience with NCSC Early Warning

We have signed up to the National Cyber Security Centre’s free Early Warning service to help identify potential cyber threats sooner and strengthen our overall security position.

North Yorks Permit Go Live
North Yorkshire Council Go-Live with our HWRC Permit system

Here at Pentagull, we’ve had an action-packed first half of the year and as promised, have plenty more go-lives to shout about!