A nice and exciting start to February!

Today has marked the day that our HWRC booking system took another step on the way to becoming sentient after our ANPR barrier integration went live at one of Moray Councils HWRC sites.

This now means that residents can book a slot to visit their refuse centres and complete the visit with the whole of the process being completed online with no need for staff resources to be allocated at any stage of the process. Utilising the ANPR cameras the council are able to free up their workforce for more important tasks  while still getting useful usage data that can help them to shape and improve their services.

In our current climate especially the introduction of the barriers

  means a huge boost in safety for staff and workers as they do not have to interact at all when arriving on site.

In the longer term it means that the site can run more effectively and efficiently as the members of staff normally managing queues on the gate or the single member of staff who would check in booked residents can now work elsewhere on the site where they are more needed.

For smaller less used sites it also raises the possibilities of letting sites run unsocial hours and remain unmanned with the system doing the dirty work, great for rural sites.

Other news stories

Yet another local authority benefitting from our HWRC booking system
Yet another local authority benefitting from our HWRC booking system

Bristol City Council are our latest customer to go live with our HWRC booking system. The integration of the system will provide effective traffic management and queue reductions at their existing Waste Reuse and Recycling Centres Avonmouth and Days Road. In addition to this, the system will also help manage congestion for the opening of the new site Hartcliffe Way, opening its doors on 21st June, by ensuring every visitor has their own allocated time slot.

ESB 22.04 Released
ESB 22.04 Released

Pentagull is pleased to announce the release of version 22.04 of the ESB platform. This release continues the recent trend of incremental improvements to reliability and usability as well as providing some feature enhancements.

Pentagull welcomes another two customers!
Pentagull welcomes another two customers!

Pentagull are thrilled to announce that South London Waste Partnership’s (SLWP) HWRC booking system and Hertfordshire County council’s commercial waste booking system have both gone live and are already receiving a high volume of bookings.

Providing our support for Ukraine
Providing our support for Ukraine

We are horrified by what’s going on in Ukraine, as I'm sure you are. Particularly cutting are the scenes showing young children and families fleeing a war zone or worse. At least 3 million people have fled their homes to escape conflict in Ukraine. Leaving behind jobs, belongings and loved ones, they now face an uncertain future. This morning we made a donation to the Disasters Emergency Committee.

Things are all go at Pentagull at the moment!
Things are all go at Pentagull at the moment!

Here at Pentagull we are finishing the financial year off with a flurry of activity. South Lanarkshire Council are our latest customer to go live with our HWRC Booking System, meaning they are now seamlessly taking bookings for Carluke Recycling Centre.

Password Advice
Password Advice

We suggest to both our employees and customers that employing a strong password, with a mix of capitalised letters, numbers and special characters is the most effective way of reducing the chance of being compromised by unauthorised access. However, we don’t force regular password changes for several reasons.