A nice and exciting start to February!

Today has marked the day that our HWRC booking system took another step on the way to becoming sentient after our ANPR barrier integration went live at one of Moray Councils HWRC sites.

This now means that residents can book a slot to visit their refuse centres and complete the visit with the whole of the process being completed online with no need for staff resources to be allocated at any stage of the process. Utilising the ANPR cameras the council are able to free up their workforce for more important tasks  while still getting useful usage data that can help them to shape and improve their services.

In our current climate especially the introduction of the barriers

  means a huge boost in safety for staff and workers as they do not have to interact at all when arriving on site.

In the longer term it means that the site can run more effectively and efficiently as the members of staff normally managing queues on the gate or the single member of staff who would check in booked residents can now work elsewhere on the site where they are more needed.

For smaller less used sites it also raises the possibilities of letting sites run unsocial hours and remain unmanned with the system doing the dirty work, great for rural sites.

Other news stories

Pentagull becomes an accredited Real Living Wage employer
Pentagull becomes an accredited Real Living Wage employer

We are pleased to announce that Pentagull has become a real living wage employer, accredited by the Living Wage Foundation. Our Living Wage commitment will see everyone working at Pentagull receive a minimum hourly wage of £9.50. This rate is significantly higher than the government minimum for over 25s, which currently stands at £8.72 per hour. This move will help solidify our long-term investment in our people.

Pentagull's migration to Redis for high availability session state
Pentagull's migration to Redis for high availability session state

Session state is an integral part of the ESB platform - we use it to keep track of logged in users, transactions that are in progress and a whole host of other bits and pieces that don't make sense to send to the client or store in the database. Because of this, the infrastructure that provides our session state needs to be highly available and resilient to both planned and unplanned events.

ESB 21.01 Released
ESB 21.01 Released

Pentagull is pleased to start the year with the release of version 21.01 of the ESB platform. There are performance improvements, continued technology updates and new enhancements.

Pentagull’s Tip Booking System passes 1 million bookings
Pentagull’s Tip Booking System passes 1 million bookings

As the year draws to a close our Tip Booking System has now passed the 1 million booking milestone and continues to handle thousands of bookings every day.

ESB 20.10 Released
ESB 20.10 Released

Pentagull is pleased to announce the immediate availability of version 20.10 of the ESB platform. The focus of the 20.10 release is on stability and fixes, however we’ve still found time to add some great new features.