A nice and exciting start to February!

A nice and exciting start to February!

Today has marked the day that our HWRC booking system took another step on the way to becoming sentient after our ANPR barrier integration went live at one of Moray Councils HWRC sites.

This now means that residents can book a slot to visit their refuse centres and complete the visit with the whole of the process being completed online with no need for staff resources to be allocated at any stage of the process. Utilising the ANPR cameras the council are able to free up their workforce for more important tasks  while still getting useful usage data that can help them to shape and improve their services.

In our current climate especially the introduction of the barriers

  means a huge boost in safety for staff and workers as they do not have to interact at all when arriving on site.

In the longer term it means that the site can run more effectively and efficiently as the members of staff normally managing queues on the gate or the single member of staff who would check in booked residents can now work elsewhere on the site where they are more needed.

For smaller less used sites it also raises the possibilities of letting sites run unsocial hours and remain unmanned with the system doing the dirty work, great for rural sites.

Other news stories

South London Community Reuse Go Live
Helping South London Waste Partnership Give Back to the Community

We're pleased to announce the successful go-live of our new Community Reuse Ordering System for the South London Waste Partnership (SLWP), providing residents with an easier way to access quality household items while simultaneously reducing waste.

Solihull Go Live New
Solihull Metropolitan Borough Council Go-Live with our HWRC Booking & Permit system!

We are delighted to announce another go-live! Solihull Metropolitan Borough Council have recently launched our HWRC Booking and Permit System, marking a significant milestone in streamlining site access and enhancing operational efficiency.

Waste Fridge
When waste rules change, Pentagulls flexible HWRC booking systems make the difference.

The current shortage of specialist treatment capacity for fridges and freezers is creating a difficult situation for councils across the UK. With processing capacity severely constrained, some councils have had to suspend collections, limit the number of cooling appliances residents can bring to HWRCs, or stop accepting them altogether. For residents, the message is simple: the rules have changed. For councils, however, changing the rules is only the beginning. They also need an effective way to communicate those changes to residents and manage what happens when people arrive at an HWRC

Gcloud
Pentagull Awarded a Place on G-Cloud 15

Pentagull is delighted to announce that we have successfully secured a place on the G-Cloud 15 framework.

Nscswarning
Strengthening our cyber resilience with NCSC Early Warning

We have signed up to the National Cyber Security Centre’s free Early Warning service to help identify potential cyber threats sooner and strengthen our overall security position.

North Yorks Permit Go Live
North Yorkshire Council Go-Live with our HWRC Permit system

Here at Pentagull, we’ve had an action-packed first half of the year and as promised, have plenty more go-lives to shout about!