First Edinburgh libraries reopen with the help of Pentagull’s booking system

The City of Edinburgh Council opens the doors of its libraries today for the first time since the December 2020 lock down.  The first 4 libraries will open today with the remainder opening at various times later this month.  All visitors to the libraries are required to book a slot in advance via an online booking form provided by Pentagull.  The booking form lets visitors choose a time that suits them with no risk of being turned away due to the libraries being too busy.

 

Libraries offer a range of services to residents including hearing aid battery replacement, issuing of travel cards as well as more traditional services like borrowing of books and use of personal computers. The flexibility of our booking system allows library staff to define the availability constraints for each service, ensuring that numbers of visitors are kept at safe levels throughout the day.  The flexibility of the system allows capacity to be easily modified as the service responds to constantly changing demands.

 

The booking system was first introduced last Autumn, and during its first 3 months of operation prior to the December lockdown it handled over 19,000 bookings.

 

In addition to the health and safety benefits of managing capacity, the system provides detailed usage information to library staff regarding the usage of their services, helping them to shape the future of their service provision to best match the needs of residents while at the same time maximising their available resources.

 

Pentagull’s online booking systems have handled more than 1.5 million bookings during the past year and provide unparalleled levels of flexibility and customisation while remaining cost-effective to implement and operate.

 

If you would like to speak to us about how our booking systems could help you, please e-mail hello@pentagull.co.uk.

Other news stories

G-Cloud 14 Award
We are officially in G-Cloud 14

We are pleased to announce that we have been named as a supplier for the Crown Commercial Service’s (CCS) G-Cloud 14.

OUR ADVICE ON PASSWORDS
OUR ADVICE ON PASSWORDS

Strong password policies are essential for keeping organisations secure against various threats, including unauthorised access and hacking. However, we do not enforce regular password changes for multiple reasons.

Garden waste gets a new string to its bow
Garden waste gets a new string to its bow

We have added a new payment option to our garden waste service!

MANCHESTER TO BLACKPOOL CHARITY BIKE RIDE 2024
MANCHESTER TO BLACKPOOL CHARITY BIKE RIDE 2024

It’s approaching that time of year again! On 14th July, cyclists will be gathering at Salford Quays for one of the biggest fundraising cycle events in the UK to raise vital funds for The Christie Charity.

Stirling Council Go-live with our HWRC Booking system
Stirling Council Go-live with our HWRC Booking system

We have yet another go-live to shout about! Here at Pentagull we are very pleased to announce that Stirling Council are the latest to benefit from our industry-leading HWRC booking system.

Implementation Specialist Lewis Takes on 40-Mile Trek for Charity in Annual K2B Event
Implementation Specialist Lewis Takes on 40-Mile Trek for Charity in Annual K2B Event

This weekend, on Saturday 11th May, our implementation specialist Lewis Hogarth is gearing up to tackle a formidable challenge: walking 40 miles from Keswick to Barrow as part of the annual K2B charity event.