ESB Meeting Rooms
Product Description
ESB Meeting Rooms is a cloud software service that effectively provides the capability to manage room bookings and related resources. This intuitive system is designed to work with facilities managers to enable a unified approach to the organisation of their facilities and allow members of the public to book rooms through the council website.
The system comes with the following core capabilities:
- Complete managed service via the Cloud with full mobile capability
- Designed and developed from Local Government and public services
- Created for frontline public services to reduce costs and improve service
- Rapid business deployment method that is flexible and iterative
- Sustainable, flexible and future-proof
ESB Meeting Rooms system is built on the ESB service delivery platform, this utilises the latest in cloud computing technology. The platform is robust and flexible and hosted across multiple secure UK data centres for maximum resilience. ESB enables the deployment of new and templated applications in a rapid yet simple way supporting agile software methods and principles.
Features
| Ability to create room bookings |
| Create locations and rooms |
| Automatic notifications |
| Built in reporting services |
| Online booking facility |
| Manage room resources |
| Flexible booking schedules |
| Recurring booking function |
Benefits
| Simplify room booking process |
| Reduction in costs |
| Automation of time-consuming tasks |
| Reduction of missed bookings |
| Intelligent automated room selection based on user input |
| React quickly to service or council changes |
FAQs
| Are you ISO 27001 certified? |
| Yes, we currently hold ISO 27001 certification in information security. |
| Where are the data centres you use based? |
| We only use AWS London based servers, data is never transferred outside of the United Kingdom. |
| Do you hold Cyber Essentials certification? |
| We do hold current Cyber Essentials certification. |
| Do you have ISO 9001? |
| Yes, we currently hold ISO 9001 certification in quality management systems. |
| Does your product offer single sign-on? |
| Yes, we offer single sing on via Azure AD free of charge. More information can be found on the following web page: https://selfservice.pentagull.co.uk/support/azure-ad |
| Can we use our own URL with ESB? |
| Yes you can, we offer this free of charge as part of the platform set up and more information regarding this can be found on the following web page: https://selfservice.pentagull.co.uk/support/dns |
| Can we use our own domain with ESB? |
| Yes you can, we offer this free of charge as part of the initial platform set up and more information can be found on the following web page: https://selfservice.pentagull.co.uk/support/e-mail |
| Where is the data located on the server and is the data housed on a shared server? |
| We operate and fully manage our own virtual servers, which are used exclusively for hosting our ESB platform. The servers do host a number of customers, with strict isolation policies in place to ensure each tenant remains secure from other tenants. You can read more about our tenant isolation strategy at the following web page: https://selfservice.pentagull.co.uk/support/tenant-isolation |
| Is there a centralised backup monitoring process? |
| Backup monitoring is part of our centralised monitoring system which is powered by the open-source Nagios monitoring solution. Monitoring includes verifying that backups are taking place as expected and that they are valid and readable. More information about our monitoring strategy can be found at the following web page: https://selfservice.pentagull.co.uk/support/monitoring |
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