Product Description

ESB Resource Booking system is a cloud software service that allows your organisation to effectively manage access to a resource or a service that you provide.
With a strong emphasis on customer self-service, the system streamlines the application process to keep staff involvement to a minimum at point of application. Flexible booking slots to suit a wide range of applications, tailored online application forms to suit the input requirements and built-in reporting services that allow analysis and management of the data.

Current uses include harbour berth bookings, beach hut bookings, mobile home site bookings., HWRC bookings, meeting room bookings and more.

The system can be configured to manage any bookable resource like a room or even a person. 

 

The system comes with the following core capabilities:

• Complete managed service via the Cloud with full mobile capability
• Designed and developed from Local Government and public services
• Created for frontline public services to reduce costs and improve service
• Rapid business deployment method that is flexible and iterative
• Sustainable, flexible and future proof

 

Features:

• Online booking facility
• Flexible booking schedules
• Automatic notifications
• Manage access to resources
• Automated customisable workflow through the organisation
• Data management module for GDPR compliance
• Built in reporting services
• Data extraction to familiar MS Office application formats

 

Benefits:

• Provides a single point of management for booking requests
• Ensures relevant information is easily available at all times
• Secure data model
• Ensures business processes are followed and services managed effectively
• Facilitates consistency
• Provides automation of manual and time-consuming processes
• Can be tailored to your organisation
• Extremely flexible and sustainable
• Simplify service/resource booking process
• Reduction in costs
• Automation of time-consuming tasks
• Quickly react to service or council changes

 

ESB Resource Booking system is built on the ESB service delivery platform, this utilises the latest in cloud computing technology. The platform is robust and flexible and hosted across multiple secure UK data centres for maximum resilience. ESB enables the deployment of new and templated applications in a rapid yet simple way supporting agile software methods and principles.

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