Our products

Our customers use ESB for hundreds of different processes, below is some information on the more popular systems. If you would like information on any of our other systems then please feel free to ask.
ESB Agile Platform

ESB Agile Platform

Pentagull’s ESB Cloud Software Service is an enterprise-class Service Delivery Platform designed uniquely for automating services in local government to reduce costs and facilitate better service fulfilment.

ESB Meeting Rooms

ESB Meeting Rooms

ESB Meeting Rooms is a cloud software service that effectively provides the capability to manage room bookings and related resources.

ESB Anti-Social Behaviour

ESB Anti-Social Behaviour

ESB Anti-Social Behaviour is a cloud software service that readily and effectively meets all of your needs for the handling of ASB complaints, reports, investigation activities, enforcement, prosecution and risk assessments.

ESB Fleet Management

ESB Fleet Management

Pentagull’s ESB Fleet Management System is a cloud software service for managing every aspect of a fleet of vehicles, plant and associated assets.

ESB Members Enquiries

ESB Members Enquiries

ESB Members Enquiries is a cloud software service that readily and effectively meets all the requirements for managing councillor enquiries across the organisation, from initiating the enquiry through to resolution.

ESB Gifts and Interests Register

ESB Gifts and Interests Register

The gifts and interests register has been designed to enable the easy logging and reporting of gifts and hospitality received by employees and also personal interest’s employees may have in relation to their post.

ESB Customer Services

ESB Customer Services

ESB Customer Services is a cloud software service that readily and effectively meets all of your customer contact needs for managing customer demand across all channels through to service fulfilment in local government and public services.

ESB Education Penalty Notices

ESB Education Penalty Notices

The ESB Education Penalty Notice system is a small and discrete system built on our ESB platform that manages the issuing and payment of PCN’s relating to school absences.

ESB Online Forms

ESB Online Forms

Pentagull’s ESB Self-Service Portal solution is a cloud software service for the delivery of online digital transactions through the use of modern, responsive and highly configurable online forms.

ESB Blue Badges

ESB Blue Badges

ESB Blue Badges is a cloud software service that readily and effectively meets all of your citizens needs for managing the Blue Badge application process, featuring integration to the DfT online portal


Alley Gate System
Anti Social Behaviour System
Appraisal System
Benefit Claim Online
Blue Badge Registration and Renewal
Bus Shelter Advertising System
Commercial Waste
Contract Register
Corporate Fraud Case Management
Corporate Warning Register
Customer Feedback System
Digital Services
Dog Management System
Domestic Waste
Education Penalty Notices
Environmental Protection
ESB Customer Services
ESB Highways Management
ESB Member Enquiries
Fleet Management
Food Control System
Highways and Traffic Management System
Housing Enforcement System
Housing Licensing Enforcement
Housing Licensing System
HR Applications
Meeting rooms
Online Forms
Parking Permit System
PCN Payment System
Pest Control System
Probation System
Property Charges System
Recruitment Management System
Register of gifts and interest
Residential Waste System
SEN Passenger Transport
Spotlight - Desktop Management Tool
Street Cleaning System
Supervision System
Telephone Directory
Trading Standards System
Training Booking System

PROVING THE VERSATILITY OF THE ESB PLATFORM, EASY TO DEPLOY PRODUCTS

But don’t take our word for it, take a look at some of our case studies and see what our customers have to say.

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