Self service and citizen account

Making life easier for your residents

 

  • A dedicated Self-Service portal allows customers to directly interact online across a range of services either authenticated or anonymously if preferred
  • Use corporate branding to fully integrate the look and feel of the portal with other web sites
  • Customers can register to create a citizen account with the portal to track the progress of items they have submitted and pre-populate service requests and applications with common fields, enter once and use many times principle
  • Customers through their citizen’s account can select numerous options to build their profile and access more specific information pertinent to their location and preferences