Product Description

ESB Anti-Social Behaviour is a cloud software service that readily and effectively meets all of your needs for the handling of ASB complaints, reports, investigation activities, enforcement, prosecution and risk assessments. 

The system comes with the following core capabilities:

• Complete managed service via the Cloud with full mobile capability
• Designed and developed from Local Government and public services
• Created for frontline public services to reduce costs and improve service
• Rapid business deployment method that is flexible and iterative
• Sustainable, flexible and future-proof

 

ESB Anti-Social Behaviour system is built on the ESB service delivery platform, this utilises the latest in cloud computing technology. The platform is robust and flexible and hosted across multiple secure UK data centres for maximum resilience. ESB enables the deployment of new and templated applications in a rapid yet simple way supporting agile software methods and principles.

 

Features:

• Case management functionality
• Automated customisable workflow through the organisation
• Mobile client capability
• Real time notifications
• Offline capable
• Provides single integrated view of case
• Provides facility for multi-agency working
• Ability to manage community protection notices
• Integration to payment systems
• Comprehensive reporting and analysis of interactions

 

Benefits:

• Provides a single point of management for ASB casework
• Ensures relevant information is easily available at all times
• Can be tailored to your organisation
• Ensures business processes are followed and services managed effectively
• Provides automation of manual and time consuming processes

 

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