Pentagull’s purpose is to deliver better IT built on solid, modern and agile foundations. Pentagull has been formed from local government using a new way to deliver IT by working directly with frontline services. Pentagull’s unique knowledge combined with our agile technical and business methods positions Pentagull for the future.
- saves you money by reducing ICT and support costs,
- and improves service performance,
- through a better way for IT to support your work,
- with solid, dependable and agile IT that works,
- while keeping IT simple and together,
- leaving you with the skills to support and further improve,
- and honestly say that our platform, products, solutions and method are built from the work by being in the work – emergent IT and method
Solving Our Customers Problems:
Delivering Services that Work at the Lowest Cost
The constant changing shape of the public and third sectors and the pressure to cut budgets, reshape and transform services creates an extremely challenging time for senior leaders and managers to make the right decisions. This dilemma is not new however the scale of what needs to be done is. Today’s challenge cannot be answered by simply doing what has been done in the past quicker, what is needed is a better way to solve the problem of building and maintaining “better places for people”.
This heightened state of need for action leads unfortunately to cuts and efficiencies at an alarming pace. It can also be the catalyst for dynamic and fresh thinking to design and manage solutions to address the changing shape of the public and third sectors based around what really matters to local communities, people and places – delivering valued services that work at the lowest cost.
A Better Way to Lower IT Costs and Increase Productivity
Pentagull has been formed from a group of Local Government people with a like-minded approach and a skill to design and deliver great and sustainable solutions at the right price for the public and third sectors that meet purpose and need.
The thinking behind Pentagull has been based on learning through practise (being in the work itself) and experimenting with method to achieve better solutions. The results so far have been staggering both in terms of reducing the costs of IT and increasing the productivity of services and people.
Solid, Dependable and Agile IT that Works
Fundamental to Pentagull’s success has been the ability to design and deliver “better IT”. Better IT, is where there is measurable and recurring value for the investment made and where the IT is completely designed against clearly understood need/requirement with no added features/costs.
Once the IT is in place it needs to stay working when it is needed including managing upgrade cycles and enhancements. What we pride ourselves on is building and deploying solid, dependable and agile IT that works and stays working.
Keep IT Simple and Together
What we are learning is that a better way to build “better IT” is to design against the demands and flow of the work. This means keeping IT simple and free from blue sky thinking i.e. great ideas culture and ensuring that the core of the design is built around programming code that is created and understood by the Pentagull team and owned by Pentagull – no need to buy extra components.
Leaving our Customers Sustainable
One of our key design principles is to leave our customers sustainable with both skills and know-how to support and solve their own problems using the ESB platform. Customer configuration is part of the package although initially this is performed by the Pentagull team however there is the opportunity to develop local capability and become self-sustainable.
Built From the Work by being In the Work
Pentagull is unique in the IT sector with a different perspective and method. We study the work first and then pull-in IT technical skill. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. The most effective way for effective software design is to get as close to the work as possible, examples of this have been to go on a highways inspection or to ride in the wagon of a commercial waste collection. Once an understanding of the work is ascertained, software is delivered frequently allowing customers to see the product emerge – the IT emerges from the work.